
Telcel is one of the largest cell phone companies in Mexico, and many people have had a cell phone or a Telcel line at one time or another. If you have recently changed your phone or have taken up an old Telcel line, you may not remember the number associated with the Telcel chip that came with the cell phone.
So this time we tell you how to know your Telcel number in the easiest and fastest way. If you wonder if it is possible to recover or reactivate an old number, we also give you some options to achieve it. Read on and discover the best tips to remember or find out your phone number.
What is the Telcel number?
Telcel belongs to the Mexican business group América Móvil, a multinational company that provides its integrated services with subsidiaries in 18 Latin American countries and 8 European countries. Among the most important they have “Tracfone Wireless” (OMV) in the United States, “Telcel América” in Mexico and the communications company “Claro” in most Latin American countries.
The Telcel phone number It is the one that allows the clients of this operator to communicate with anyone in the world who has cell phones or landlines. Telcel’s telephone numbers are preceded by the code belonging to the area or NIR region identifier number where the chip was purchased, that is, if it was purchased in Acapulco, the code 744 is entered and, then, the number assigned by the company. Some NIR codes are:
- Hot Waters – 449
- Campeche – 981
- Chihuahua – 614
- Obregon City – 644
- Guadalajara – 33
- Mexico DF – 55
- Pachuca de Soto – 771
- Tecate – 665
- Tijuana – 664
- Veracruz – 229
- Zacatecas – 492
If you are going to call from abroad to a Telcel number in Mexico, you must dial the LADA Automatic Long Distance code or key, Mexico being +52.
How to know my Telcel number – step by step
Know our Telcel cell phone number It is very easy, so below we are going to explain the best methods to do it and so that you can find your number every time you need it:
Method 1: call and receive an SMS
This is the most practical way to find out your Telcel cell phone number. You just have to call an operator number and, automatically, you will receive the information you need to know:
- Enter the Telcel chip in the cell phone and turn it on.
- Dial * # 62 # from your mobile and press the call key.
- Wait a few seconds and you will receive a message with your cell phone number.
Method 2: send an SMS message with no balance
If you want know your Telcel number without balance, you can send a collect SMS. In these cases, the cost of the SMS will be charged to the owner of the line that receives the message, but only if they agree to receive it. Receiving the message is not necessary to know the number that has sent it, so it will not represent a cost for either party. To send a collect message, follow these steps:
- Enter the Telcel chip in the cell phone and turn it on.
- Enter the text messaging mailbox.
- Select the Telcel phone number of a person near you to send them the collect text message.
- Send him a text message by prepending the prefix 033 to the cell phone number to which you are going to send the message.
- The recipient cell phone will receive a text message from your cell phone number.
This method will also help if you have a idle Telcel chip.
Method 3: make a call with no balance
As with messages without balance, Telcel gives the option of making calls without balance or calls collect. In these cases, the cost of the call will also be borne by the recipient, but only if the call is answered.
- Make a phone call to another person with a Telcel number who is close to you, putting the number 033 before the phone number you are going to call.
- An automated operator will take the call and give the following voice message: “Welcome to Telcel’s collect service, please do not hang up while we complete your call, this may take a few seconds.”
- The cell phone you called will receive a call indicating the number they called from. If you do not answer the call, it will not generate any cost.
Method 4: send a message or make a call with credit
This is the easiest and fastest method to get the forgotten phone number. Just send a text message, WhatsApp, or make a phone call to anyone near you and ask for the number that just contacted them.
Regardless of your phone line, today’s smartphones have more than one option for displaying the phone number. If you have one, enter our article How to know my phone number and find out quickly regardless of the operator.

Image: Telcel
How to activate a Telcel chip
Telcel offers us the possibility of activate a Telcel card or chip very easily and in a few minutes. This is done in three different ways: via the web, with a phone call or through a message. If you have a forgotten Telcel chip that you want to use again, follow the steps below and recover it quickly.
Through the website:
- Insert your chip into your phone and turn it on.
- Go to the website www.us.telcel.com and click on the activate option.
- Complete all the information they ask for in the activation form.
- After doing all these steps, wait at least an hour and check that your line is activated.
Through text messaging:
- Send an SMS to the number 4848 with the word “high”, plus the name, the first and second surname, and the date of birth. Example: ALTA.PABLO.USECHE.MERCHAN.31 / 05/1966. You can also write the word ALTA followed by the 18 characters of the CURP.
- Once you have sent the message, you can recharge your balance on the line.
Through a phone call:
- Insert the SIM or chip card into the phone and turn it on.
- Call Telcel’s telephone service (1-800-220-9518) from another line and follow the operator’s instructions.
- Enter all the requested information. At the end, the operator will ask you to make a test call to verify that the chip has been activated successfully.
If you do not know how to change the chip from one mobile to the other, we recommend you visit our article How to change a Sim card.

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