Vanesa Terrés
Hello, I have been waiting for the order of a mobile card for two weeks.
How can I contact you to find out what is not a 902 number?
Thanks
Coral saavedra santos
When my order comes, it is operating since Monday, today it is Thursday.
araceli parejo
ask about a shipment … how can I contact
Juan Jose MEDINA
A disaster. They should have delivered my order two weeks ago, and for reasons that I do not know, the package is in their delegation in Valencia. The worst thing is that I had to find out where he was. I don’t understand anything!
Ana
Despite the comments that I have been reading I have to speak well of the package delivery service. I ordered something on 07/19 and today 07/20 they have delivered it to me, it is true that I put in observations of the online store that they would call me before the delivery in case it was a work schedule and I was not at home and so on. It has happened and the delivery man has been so kind that he has brought it to my work (he is close). Therefore I am satisfied with the service.
John xxiii
Horrifying, they do not comply, they lie and they are also useless. What a pity. Qualified personnel that is the problem.
FLORENTINO MEDINA PEREZ
The shipment is made on June 8. Today is the 13th and with the tracking number I still don’t know when they will deliver it to me. I can not understand it..
Aïda
I have been waiting for two different shipments for a week, since two companies from which I have bought use express mail, it is garbage, the day that is due never arrives. I have called and they tell me: it is in destination delegation, and they cut me off the conversation, I need my package urgently and it has been in destination delegation since December 22. They do not solve anything, if it does not arrive, what do I do ???
Carlos Alvarez Fernandez
deliver an envelope in Madrid on December 15 to be delivered the next day, we have been 5 days and nobody knows where it is. After paying 30 Euros for a service that does not know how to solve unforeseen events.
MONTSERRAT
It is incredible the package should have arrived on Wednesday, it is Friday and it has not arrived, it has been two days in the truck, two days without leaving the house, and on top of that you call a very expensive 902 the call and they only know how to tell you that it is In delivery, this I already know, for two days, if you want to receive a package on your day, look for another company, this is not serious
Sergi
Hello,
I am waiting for a delivery and collection on December 2 I have tried to contact you by 902 and the web to follow up and it does not recognize the number that Orange gave me.
Please have order information as Orange does not know shipping information.
Orlando
I asked Jazztel for a terminal due to the loss of mine, I have been reading on the operator’s website for several days that the shipment is in delivery, but on the Correos Express website it appears that the terminal is “in drag.” I have tried to speak to Customer Service, and after multiple and complicated attempts, while talking to the operator, the communication is cut off and I am left hanging. In Jazztel, they tell me they have put two incidents due to the delay in delivery, but the conclusion is that I am still composed and without a girlfriend. What a mess.
Mila
It does not work at all, they do not respect the observations of the time of dispatch shift, and the customer service phone is only an answering machine that does not respond to your demands, nor do they answer emails.
Ruben
PATHETIC!!! They sent me a message that the shipment will arrive on Wednesday and nobody showed up, neither Thursday nor Friday I’m still waiting for my order, three days. Calaña of undocumented people, a band of inept three days lost due to their incompetence. What agony.
Eduard
I was waiting all day for the package to be delivered. Nothing has arrived, they haven’t called me to let me know or anything. I have searched the internet to see if I can contact them and a 902 phone comes out … We know they charge you a lot. In other words, after getting annoyed, pretending to lose the day, then I have to pay to solve their mistakes and lack of respect. I do not recommend it.
Pedro
Terrible service, two days waiting for the package, losing two days of work. They say the delivery man has come and nobody comes here. He called the central office and they don’t give me a solution or the dealer’s phone number. After three days they tell me that the package has been lost and that they are not taking care of it. Report and wait.
Virginia
Terrible, both they and Amena. I have been waiting for a package for 3 days and when I called Amena for the umpteenth time, they told me that they had come to my house several times and it is totally uncertain. Now they tell me that due to holidays, my order will arrive on the 29th, so I am completely isolated. There is no way to contact them. I repeat: PESIMA COMPANY.
Eusebius
I have not left the house for two days because of a package that they tell me has left and it is a lie they do not give me mine, this morning they have deceived me again and they say that they were at my house on the 16th the most likely is that it is also a lie zero credibility. I will communicate it to the company so that they do not work with couriers, then we will complain if it is taken by a private company.
HECTOR ANDRES
It is a lousy delivery and customer service service. They have made me lose a whole morning of work, they also tell me that they have knocked on the door and it is not true. Now I have to lose another morning of work with the taxi due to the incompetence of the company. Who pays me for my lost work?
Carolina
I am waiting for a package from Barcelona that they sent me by chronoexpres since last Wednesday and it has not yet arrived, and I don’t know how to follow up